Privacy Policy

This Privacy Policy (“the Policy”) applies to your access to the FUERGY Industries j.s.a. website www.fuergy.com and its subpages (jointly as “the Website”), which are operated by FUERGY Industries j.s.a., with its registered seat at Mlynské nivy 16, 821 09 Bratislava-Staré Mesto, Slovak Republic (“FUERGY Industries j.s.a.”, “we” or “us”). By accessing the Website and/or by ticking the checkbox “I agree to the Privacy Policy” you acknowledge that you have read and understood the Policy, accept the Policy and agree to be bound by them. The Policy is intended for both, individuals as well as business customers. This Privacy Policy reflects both Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (the “GDPR”) and Slovak Act No. 18/2018 on the protection of personal data and on the amendments to certain acts, as subsequently amended (the “Act”). Where this Privacy Policy omits or regulates certain rights and obligations in a different manner from that provided for by GDPR and/or Act, the relevant provisions of GDPR and/or Act shall apply notwithstanding the clauses contained/not contained herein.

Please note that providing your consent to the processing of your personal data as specified herein is an inevitable contractual request for using our Website and that we are not able to provide you our services under website unless you grant your consent by ticking the checkbox: “I hereby grant my consent to the processing of my personal data” under GDPR and the Act.

The Policy governs your access to the Website. If you don’t agree with (or cannot comply with) the Policy, you may not access the Website. If we make changes to the Policy, we will provide notice of those changes by updating the “Last Updated” date above and posting notice on the Website, which you need to accept.

In order to use the Website, you need to (a) be 18 or older (please note that in some countries specific age restrictions may apply) or to have your parent or guardian’s consent to the Policy, and (b) have the power to enter into legal relationship with us and not be barred from doing so under any applicable laws.

The protection of personal data of individuals (“the Data Subjects”) is a top priority for us. It is crucial that you understand how and why we collect, use and share information about Data Subjects when they access and use the Website or when they otherwise interact with us. We have taken appropriate technical and operational precautions to protect the personal data retained by us against unauthorized access and misuse. Our security procedures are revised regularly and adapted to reflect technological progress.

Information about individuals we collect

Within the Website "FUERGY newsletter" subscription process we collect the e-mail address of Data Subjects and potentially other information they provide to us during the subscription process, in order to be able to communicate with these Data Subjects about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to these to Data Subjects.
Within the Website “Contact Us” form and/or other Website forms we may collect first name, last name, e-mail address and telephone number of Data Subjects and potentially other information they provide to us in the Contact Us form and/or other Website forms, in order to be able to communicate with these Data Subjects about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to these Data Subjects.
You may choose to provide other information directly to us, e.g. with respect to the promotions and related services, your requests and notifications, customer support or other communication with us.
We will process the information that we collect about you during the term, which is necessary for the purposes for which this information is processed.
We do not intend to process special categories of data, such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or a natural person’s sex life or sexual orientation, unless the individual has given explicit consent to the processing of such data.
We take reasonable measures to help protect information about Data Subjects from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

Data privacy for the use of Google Analytics

This Website uses web analyses service Google Analytics provided by Google Inc. This service requires the use of “Cookies” – See section Cookies, Web Beacons and Other Technologies below. Some information/data about your usage of the Website, created by the cookie may be transferred to a Google server and saved there for analytic purposes. By order of FUERGY Industries j.s.a., Google will use this information/data to evaluate and analyze your usage of the Website, to create reports about the Website activities, and to deliver further services regarding the usage of the Website or the internet. The IP-address, transferred as part of Google Analytics by your browser, will not be merged with other data of Google.

Cookies, Web Beacons and Other Technologies

We collect information from user visits to the Website and users use of our cloud offerings and our software products to help us gather statistics about usage and effectiveness and personalize users’ experience. We do so through the use of various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and one called “cookies”.
A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure website usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalize a known visitor’s experience to a website by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user’s experience.
Cookies in our software products can be turned off in the product itself. Since cookies allow you to take advantage of some of our Websites’ features or features of our software products and SaaS offerings, we recommend that you leave them turned on. If you block, turn off or otherwise reject our cookies, some websites may not display properly.
Some of our business partners set web beacons and cookies on our site. In addition, third-party social media buttons may log certain information such as your IP address, browser type and language, access time, and referring Website addresses, and, if you are logged in to those social media sites, they may also link such collected information with your profile information on that site. We do not control these third-party tracking technologies.

How we process your personal data

We process your personal information for a variety of reasons, depending on how you interact with our website and/or services, including:

To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our website.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
To protect our website. We may process your information as part of our efforts to keep our website safe and secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our website to better understand how it is being used so we can improve it.
To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
To comply with our archiving duties and statistical obligations provided for by the relevant applicable laws. We may process your information when necessary to comply with the obligations binding on our company and provided for by the applicable laws in the field of corporate and related archiving and developing statistical data.

What legal bases we rely on to process your information

The General Data Protection Regulation (GDPR) and Act require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: Send users information about special offers and discounts on our products and services; Analyse how our Website is used so we can improve them to engage and retain users; Diagnose problems and/or prevent fraudulent activities; Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

How we share information

We will not share, sell, or give away any of your personal information to third parties unless one of the following circumstances applies:

a) We may share information (and will attempt to provide you with prior notice, to the extent legally permissible) in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request.

b) We may share information between and among us, and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

c) We may share information with your consent or at your direction.

d) We may share aggregated or anonymized information, which cannot reasonably be used to identify you.

Transfer to other countries

Your personal data will be transferred, processed and stored on servers located in the Slovak Republic. We may subcontract processing to, or share your information with, third parties located in countries other than your home country. In order for us to be able to provide you with the access to the Website, you acknowledge that your personal data may be processed, transferred and stored in other countries, where you may not have the same rights as you do under your local law.
Your personal data will not be transferred to countries, which do not ensure an adequate level of protection (“the Third Countries”).

How we keep your information safe

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Website within a secure environment.

Rights of the Data Subjects

You as a Data Subject have the right to request the access and rectification or erasure of personal data or restriction of processing or to object to processing as well as the right to data portability (when it is technically feasible). Further, you have a right to lodge a complaint with a respective supervisory authority.
The right to rectification is the right of the Data Subject to obtain without undue delay the rectification of inaccurate personal data concerning him or her.
The right to erasure is the right of the Data Subject to obtain the erasure of personal data concerning him or her without undue delay, when:

a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

b) the user withdraws consent on which the processing is based and where there is no other legal ground for the processing;

c) the Data Subject objects to the processing and there are no overriding legitimate grounds for the processing;

d) the personal data have been unlawfully processed;

e) the personal data have to be erased for compliance with a legal obligation in the law;

f) the personal data have been collected in relation to the offer of information society services.

The exercise of the right to erasure is subject to respective limitations set by the applicable law.
The Data Subject has the right to the restriction of processing, when:

a) the accuracy of the personal data is contested by the Data Subject, for a period enabling us to verify the accuracy of the personal data;

b) the processing is unlawful, and the user opposes the erasure of the personal data and requests the restriction of their use instead;

c) the personal data are no longer needed for the purposes of the processing, but they are required by the Data Subject for the establishment, exercise or defense of legal claims;

d) the Data Subject has objected to processing, pending the verification whether the legitimate grounds of us override those of the Data Subject.

The Data Subject shall have the right to receive the personal data concerning him or her, which he or she has provided to us, and have the right to transmit those data to another controller, where technically feasible, where the processing is based on consent pursuant or on a contract and the processing is carried out by automated means.
The Data Subject shall have the right to object, on grounds relating to his or her particular situation, at any time to the processing of personal data concerning him or her which is based on respective provisions of the law, including profiling based on those provisions.
When personal data are processed for direct marketing purposes, the Data Subject shall have the right to object at any time to the processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing.
Subject to the respective statutory limitations set by the applicable law, the Data Subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided herein.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Furthermore, you have the right to file a motion for personal data protection proceedings with the Office for Personal Data Protection of the Slovak Republic under Section 100 et seq. of the Slovak Act No. 18/2018 on the Protection of Personal Data and on Amendments to Certain Acts, as subsequently amended.